Privacy Policy

1. Information We Collect

We collect the following types of information.

1.1 Personal Information You Provide

• Name
• Email address
• Account credentials (username, password)
• Billing information (credit or debit card details, billing address)
• Uploaded files, projects, or portfolio content

1.2 Information Collected Automatically

• IP address
• Browser type and operating system
• Usage data such as pages visited and actions taken
• Cookies and tracking technologies

1.3 Information from Third Parties

We may receive information about you from the following services.

• Payment processors such as Stripe and Razorpay
• Website hosting and design platforms such as Framer
• Analytics tools such as Google Analytics

2. How We Use Your Information

1. Provide, operate, and maintain our Services
2. Process transactions and send billing notifications
3. Customize your experience
4. Communicate with you for support, updates, and promotional offers
5. Improve our Services through analytics and feedback
6. Prevent fraud, secure accounts, and enforce our terms

3. Cookies and Tracking

We use cookies, pixels, and similar tracking tools to remember preferences, measure site performance, and deliver relevant ads and marketing content. You can manage or disable cookies through your browser settings. Some features may not work properly without them.

4. Sharing Your Information

We do not sell your personal information. We may share your data with the following parties.

• Service providers such as payment processors, analytics platforms, and email marketing tools
• Business partners when relevant to providing Services
• Legal authorities if required by law or to protect our rights

5. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. You may request deletion at any time. See Section 7 for your rights.

6. International Data Transfers

Your information may be transferred to and stored in countries outside your own, including the United States and the European Union. We take steps to ensure your data is protected in compliance with GDPR and other applicable laws.

7. Your Rights

Depending on your location, you may have rights under laws such as GDPR and CCPA, including the following.

• Accessing your data
• Requesting correction or deletion
• Exporting your data
• Opting out of marketing communications

To exercise your rights, contact us at info@portobox.com.

8. Children’s Privacy

PortoBox is intended for individuals 18 years and older. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it immediately.

9. Security

We use industry standard measures to protect your information, including encryption, secure payment gateways, and account protection tools.

10. Third Party Links

Our Services may contain links to third party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the Effective Date and, where required, by email.

12. Contact Us